As part of an in-depth interview with Mass Effect Andromeda‘s Lead Designer Ian Frazier, the International Business Times UK spoke to him about the game’s criticisms, asking how he feels about the negative feedback that it has received thus far.
In response, Frazier said that while he couldn’t speak for the rest of the development team, he personally found it “hard” to read some of the feedback but being able to communicate with fans is also valuable to the studio.
I won’t speak for the other guys, but I spent quite a bit of my time on Twitter and various forums and such. And I won’t lie, it’s hard. It’s hard to see the criticisms, some of the challenges that are out there.
It’s difficult because we do want to help, so you’re out on Twitter and forums and stuff trying to troubleshoot issues or give people a hint on something they’re struggling with. But to do that, to help the fans and try to absorb the feedback to better steer what we do next, you have to wade through a lot of crap. And that part is not a lot of fun.
That said, Frazier is thankful that he’s able to communicate with fans through various channels and get a wealth of feedback, both good and bad.
Don’t get me wrong. I don’t enjoy the occasional gut punch, but on balance I think it’s really valuable that things have gone this way. Our ability to get feedback from fans on such a broad spectrum is great.
Despite the criticisms, BioWare says it’s largely on track with its post-launch plans for Mass Effect Andromeda.
For the full interview, follow the link below.
[Source: IBTimes UK]
